Shipping Policy

Last Updated: 1st January 2024

Thank you for shopping at OZIM Stores. We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below:

1. Order Processing Time:

a. Orders are typically processed within 2 business days after payment confirmation.

b. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

a. We offer several shipping options, including standard shipping, expedited shipping, and express shipping.

b. The shipping options available to you will be displayed at checkout, along with estimated delivery times and costs.

3. Shipping Costs:

a. Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address.

b. Free shipping may be available for orders that meet certain criteria, such as a minimum order value.

4. Order Tracking:

a. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

b. You can use this tracking number to track the status of your order on our website or the website of the shipping carrier.

5. Delivery Time:

a. Delivery times vary depending on the shipping method selected and your location.

b. Estimated delivery times will be provided at checkout and in your shipping confirmation email.

c. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.

6. International Shipping:

a. We offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination.

b. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

7. Shipping Restrictions:

a. We are unable to ship to P.O. boxes or military addresses.

b. Some products may be restricted from shipping to certain locations due to legal or logistical reasons.

8. Shipping Insurance:

a. Shipping insurance is available for an additional fee. If you would like to purchase shipping insurance for your order, please contact us at sales@ozimstores.com before placing your order.

9. Contact Us:

a. If you have any questions or concerns about our shipping policy, please contact us at sales@ozimstores.com

By placing an order on OZIM Stores website, you agree to abide by this shipping policy.